New Model training focuses on new service and diagnostic procedures on the latest vehicles and systems available to dealership service personnel. Training is typically delivered via the web to provide timely availability while maximizing the number of service personnel to be trained. New Model training is developed for all service department personnel and highlights the new features of the vehicle to gain a better understanding of the overall vehicle. "Skill" training is developed with the technician in mind, and covers specific diagnostic procedures needed to repair the vehicle Right the First Time.
STST (Service Technician Specialty Training)
STST is intended to provide technicians with simple knowledge (basic) to complex skills (advanced) training that is specific to Ford and Lincoln vehicles. There are ten specialty curriculums that are structured around the jobs performed by technicians in today's dealership service environment.
31 – Gasoline Engine Performance
37 - Automatic Transmission
32 – Gasoline Engine Repair
38 - Brakes
33 - Steering and Suspension
39 - Electronic Systems
34 - Electrical Systems
51 - Diesel Engine Performance
35 - Climate Control
52 - Diesel Engine Repair
36 - Manual Transmission and Drivetrain
60 - Lincoln Pre-Delivery Inspection
The curriculums are structured to ensure the technician spends as much time as possible at the dealership instead of in a classroom environment. Curriculums are structured to ensure maximum learner gain by enforcing pre-requisites prior to attending classroom instruction. Test-outs (half-day) are available for experienced technicians who already have gained the skills and knowledge necessary to pass the classroom courses through other means.
40 - Technician Fundamentals
These courses are recommended for all technician skill levels and specialties. They are selected to aid technicians in achieving success with day to day dealer technician responsibilities. While not currently required, Ford recommends all technicians consider these courses.
Automotive Student Service Educational Training (ASSET)
Drive your passion and make it a career with the ASSET program. ASSET is the only program with a paid internship allowing you to earn while you learn. Students alternate for six to eight weeks in the classroom and six to eight weeks with their sponsoring Ford or Lincoln dealer over a two year period. At the end of the two years, they earn an Associate’s Degree and valuable in dealer experience.
Ford Accelerated Credential Training (FACT)
Race your way to a career by choosing FACT; get a good base with a one year core program and then accelerate with 15 weeks of specialized Ford training. Because FACT partners with Universal Technical Institute (UTI), the opportunities for employment after graduation are nationwide.
Maintenance & Light Repair (MLR)
Ignite your passion with MLR. Learn core skills needed to begin your career while specializing in Ford’s key areas that are needed to compete in the fast growing automotive retail market. You will come out of this program ready to join the work force immediately.
